Customer Care
Support You Can Count On
At Roberts Carpet & Fine Floors, our Customer Care team is here to provide guidance, support, and follow-up assistance for your flooring project. Whether you have a question about installation, maintenance, or warranty-related concerns, we are committed to helping you every step of the way.
Our office is open Monday through Friday, 7:00 AM to 4:00 PM, and we respond to all inquiries within 24 business hours.
ROBERTS Carpet & Fine floors
Customer Care
Every home is unique, so it stands to reason that each flooring job presents a unique set of obstacles. Our flooring experts are trained to identify the best course of attack so that your new flooring looks and performs as beautifully as intended. However, as with every custom service job, unexpected complications occasionally arise. For this reason, we offer outstanding warranties to protect your investment.
Furthermore, Roberts Carpet & Fine Floors is unique within our industry, as we maintain an in-house, full-service customer care team. See below for a list of services that our customer care team offers.
