The Roberts Customer Advantage
At Roberts Carpet & Fine Floors, our Houston customers benefit from enhanced manufacturer warranties made possible through our elite industry designations. Many of the carpet and flooring products we offer include extended coverage—often including stairs, which are commonly excluded.
These warranties are backed directly by the manufacturer, and we handle the process for you—cutting through red tape and advocating on your behalf if a claim is ever needed.
Select carpet products also qualify for a 60-day Love It or Replace It guarantee on material. This program is available through participating manufacturers only and does not apply to all products—please visit one of our Houston showrooms for full details.
About Roberts Carpet & Fine Floors
At Roberts Carpet & Fine Floors, we believe beautiful spaces start from the ground up.
For more than 40 years, our family has helped homeowners, designers, and builders throughout Houston, Texas find the perfect flooring for their spaces. What started as a local carpet store has grown into one of the most trusted flooring companies in Houston, with multiple showrooms serving communities across the city.
Even as we’ve grown, our philosophy remains simple: take care of people and do exceptional work.
When you visit a Roberts Carpet showroom, you’re not just browsing samples — you’re working with experienced flooring professionals who take pride in helping you make the right decision for your home or project.
Industry Partnerships
That Set Us Apart
Roberts Carpet & Fine Floors is proud to be part of the National Floorcovering Alliance (NFA) — an elite group of the top independent flooring retailers in North America. This partnership gives us direct access to the best flooring manufacturers in the world, allowing us to bring exceptional products, exclusive programs, and competitive pricing to our customers.
Because of the strength of our relationships and the volume we do with our partners, Roberts Carpet has earned several elite industry designations, including:
Our showrooms feature:
Whether you’re renovating a single room, designing a new home, or managing a large project, our team helps guide you through the process from product selection to expert installation.
Daltile Statement Center at our Katy showroom — one of the most comprehensive tile and stone showrooms in the region
Houston’s only Karastan Platinum Dealer
Shaw Flooring Network (SFN) member
Premier Flooring Center (PFC) designation by the Dixie Group (TDG) comprised of Dixie, Masland & Fabrica
These earned partnerships allow us to offer our customers the largest product selection, enhanced product warranties, and highly competitive pricing on many of the industry’s most respected flooring brands.
Simply put, our relationships with these manufacturers mean our customers get access to the best flooring in the world — with the service and expertise of a trusted local company.
ALL STAINS COVERED
You stain it, we cover it.
QUALITY
ASSURANCE
FOOD &
BEVERAGE
PET
STAINS
ANSO
GUARANTEE
CUSTOMER
APPRECIATION
ABRASIVE
WEAR
SOIL
RESISTANCE
STAIRS
PREMIUM
BACKING
TEXTURE
RETENTION
KARASTAN ADVANTAGE
Roberts Carpet & Fine Floors offers the ANSO Guarantee: a premium warranty for all ANSO fiber flooring. ANSO is Shaw’s patented fiber, both durable and stain-resistant. While the average flooring retailer has a limit to the type of stain that is covered and cannot warranty stairs or de-lamination, tuft bind, or edge ravel, Roberts Carpet has you covered.
See the chart below for details on advantages of shopping with Roberts.
ANSO ADVANTAGE
Roberts Carpet & Fine Floors offers the ANSO Guarantee: a premium warranty for all ANSO fiber flooring. ANSO is Shaw’s patented fiber, both durable and stain-resistant. While the average flooring retailer has a limit to the type of stain that is covered and cannot warranty stairs or de-lamination, tuft bind, or edge ravel, Roberts Carpet has you covered.
See the chart below for details on advantages of shopping with Roberts.
Anso Comparison Chart
*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The Roberts Warranty has a lifetime warranty for material only, on ALL stains.
