Warranties

Anso Nylon

Anso nylon | Roberts Carpet & Fine Floors
Shaw floors and anderson tuftex | Roberts Carpet & Fine Floors

Warranties

This warranty protects you, the original purchaser, if you have purchased Shaw carpet for your own residential use in an owner-occupied residence.

ANSO Limited Residential 25 Year Warranty

The ANSO guarantee

The ANSO Guarantee is a superior warranty that gives you extended protection from all stains. This warranty is exclusive to Roberts Carpet & Fine Floors, Houston's only NFA retailer. This prestigious alliance recognizes us as a trusted company with a record of high integrity while allowing us to provide superior manufacturer rebates.

See the guarantee

Anso guarantee | Roberts Carpet & Fine Floors

Anso Comparison Chart

Customer Satisfaction 30 DAYS 60 DAYS
Anso Guarantee - All Other Stains LIFETIME, NO LABOR
Stairs COVERED
Delamination, Tuft Bind, Edge Ravel 25 YEARS
Premium Backing (Wrinkle Free) LIMITED* 20 YEARS 25 YEARS
Texture Retention LIMITED* 20 YEARS 25 YEARS
Quality Assurance LIMITED* 20 YEARS 25 YEARS
Abrasive Wear LIMITED* 20 YEARS 25 YEARS
Food & Beverage LIMITED* LIFETIME LIFETIME, INCLUDES LABOR
Pet Stains - All LIMITED* LIFETIME LIFETIME, INCLUDES LABOR
Soil Resistance LIMITED* LIFETIME LIFETIME, INCLUDES LABOR

*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The Roberts Warranty has a lifetime warranty for material only, on ALL stains.

Questions?

 Two easy ways to Contact customer care.

Use contact link below or simply call 713-926-7200 Ext. 109