The ANSO guarantee
The ANSO Guarantee is a superior warranty that gives you extended protection from all stains. This warranty is exclusive to Roberts Carpet & Fine Floors, Houston's only NFA retailer. This prestigious alliance recognizes us as a trusted company with a record of high integrity while allowing us to provide superior manufacturer rebates.
Anso Comparison Chart
|Customer Satisfaction||30 DAYS||60 DAYS|
|Anso Guarantee - All Other Stains||LIFETIME, NO LABOR|
|Delamination, Tuft Bind, Edge Ravel||25 YEARS|
|Premium Backing (Wrinkle Free)||LIMITED* 20 YEARS||25 YEARS|
|Texture Retention||LIMITED* 20 YEARS||25 YEARS|
|Quality Assurance||LIMITED* 20 YEARS||25 YEARS|
|Abrasive Wear||LIMITED* 20 YEARS||25 YEARS|
|Food & Beverage||LIMITED* LIFETIME||LIFETIME, INCLUDES LABOR|
|Pet Stains - All||LIMITED* LIFETIME||LIFETIME, INCLUDES LABOR|
|Soil Resistance||LIMITED* LIFETIME||LIFETIME, INCLUDES LABOR|
*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The Roberts Warranty has a lifetime warranty for material only, on ALL stains.
Two easy ways to Contact customer care.
Use contact link below or simply call 713-926-7200 Ext. 109