Things you should know about Roberts Carpet & Fine Floors
Roberts Carpet & Fine Floors is Houston's preeminent total carpet and floor covering dealer. We were uniquely selected to be Houston's only Stainmaster Flooring Center, Armstrong Elite dealer, and National Floorcovering Alliance member. These are special designations reserved for only the largest and finest dealers in the country and only Roberts Carpet & Fine Floors in the Houston metropolitan area qualified any of these elite designations.
Roberts Carpet & Fine Floors was founded in 1984 and from its inception through today is owned and operated by the Roberts family. Our first store opened in 1984 at 3003 Fondren Road and we remain in the exact same location today. Over the last 25 years we have grown to nine locations, serving the entire Houston metropolitan area, and every Roberts Carpet & Fine Floors store occupies a building that we own. We aren't going anywhere and we will be there when you need us.
Style & Selection
Roberts Carpet & Fine Floors shows virtually every kind of floor covering product from virtually every major manufacturer. We enjoy the highest designation from virtually every vendor. We are Karastan's largest carpet and rug dealer in the Houston area, a Shaw Flooring Gallery, Mohawk's only Houston Signature Dealer, Royalty's only Bervin dealer, and much more. We carry brands that other dealers are not allowed to sell. Our huge selection and ability to display and sell even the limited distribution lines means that we have the product that is perfect for you. Visit any Roberts Carpet showroom and difference will be instantly apparent to you.
Roberts Carpet & Fine Floors has assembled the finest group of professional installers in town. Very few installers meet the rigorous level of excellence that Roberts Carpet requires. We select, dispatch, and monitor the quality of work of every installer that we use. We could never maintain our level of craftsmanship if we were forced to rely on outside companies to perform our installations as the home centers do. Every installation is scheduled and dispatched from a Roberts Carpet warehouse by a Roberts Carpet employee. Regardless of the difficulty or variety of products and methods required, Roberts Carpet has the expertise to execute the task at a very high level. You can trust the quality of a Roberts Carpet installation.
We're here to help:
Only Roberts Carpet maintains a full staff of professionals to ensure an unmatched level of service for our customers AFTER the sale has been made.
We have a full time scheduling person to aid in arranging your installation to accommodate your schedule.
On the occasional event of a manufacturing problem on a product you select, we have a full time person to work on our customer's behalf with the manufacturer to deliver fairness and satisfaction in a timely way.
We do not send back the original installer to repair substandard or questionable work as almost every other company does. Roberts Carpet & Fine Floors maintains an employee staff of highly skilled installation experts whose sole mission and obligation is to ensure that every Roberts Carpet customer receives first quality material and workmanship on every job.
The warranties offered from many of the industries finest manufactures including Stainmaster, Wilsonart, and Armstrong are longer and/or more comprehensive on virtually every product if purchased at Roberts Carpet. That's right - the very same products have better warranties from the manufacturer if purchased at Roberts Carpet & Fine Floors and for no extra charge.
Great Value at a Great Price:
Roberts Carpet & Fine Floors guarantees the lowest price on every product that we display. We will beat any advertised price on any of the thousands of products on our showroom floor. Despite a higher level of quality and service - we will not be undersold. At Roberts, we don't offer artificial discounts or deceiving free pad or labor specials. Look to the bottom line. When you compare final installed prices, the Roberts value advantage is striking. Other companies seek the perception of value. At Roberts Carpet, we deliver quality and value on every job.
We have been Houston's leading specialty store carpet and flooring retailer for many years. You always get more for your money at Roberts Carpet & Fine Floors.