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Hardwood | Before You Buy

Knowing what to expect and being prepared will also be a lot less stressful on you, your family and your home. Below are some suggestions to help prepare you for what to expect with hardwood installation and advice to ensure that your new flooring install goes smoothly.

Before Installation Day

  • New hardwood needs to sit in your home, ideally for a full 48 hours, before installation to acclimate to the moisture and temperature conditions in your home
  • We are NOT responsible for moving large furniture (appliances, pianos, etc.) so please move prior to installation day
  • Empty china cabinets and closets
  • We will remove old flooring;  Disposal of old flooring is an additional charge

Trim

  • Moldings and baseboards can be removed at an additional cost
  • Installers are not responsible for breakage of trim, although we will do our best
    to keep it intact
  • Painted baseboards, woodwork, and paint may need retouching

Subfloor

  • Subfloor is the structure attached to floor joists to provide support, increased stability, and a level surface
  • *Depending on the job, new subfloor may be required

Doorways

  • Consider: doors may not clear the new floor and swing free
  • Installers may remove doors and re-hang for an additional cost.
  • For clearance issues, arrange for a qualified carpenter to shave the door down
    Clean-up
  • Waste collected and disposed of by installers at an additional cost

Clean-up

  • Waste collected and disposed of by installers at an additional cost

Installation Day

  • We recommend being home and available, as every job is different and your installers may have questions to your preference

  • Your presence insures the right wood is installed in the correct areas and the way you intended

  • Exact time of arrival cannot be guaranteed, but we will adhere to a time frame

Safety

  • Installers use tools and techniques that can be hazardous; make sure that children and pets are out of the work area
  • Prior to completion walk through to ask questions to be clear on any final details

After Installation Day

  • Depending on the hardwood and installation method, installers may advise you remain off the floor for a small amount of time to allow for the adhesives to set
  • Keep the temperature and humidity steady
    • Temperature: 60 – 80 degrees Fahrenheit
    • Humidity: 30 – 50 percent
  • Don’t worry about small cracks
    • This is natural and expected with hardwood. However, if the crack is larger than a dime, notify your sales rep immediately
  • Consider buying felt or rubber pads for the bottom of heavy furniture
  • Enjoy your beautiful new flooring!