We are Committed to Customer Safety During the Novel Coronavirus (Covid-19). Click for more info.

WE ARE COMMITTED TO CUSTOMER & EMPLOYEE SAFETY DURING THE NOVEL CORONAVIRUS (COVID-19)

As a company, Roberts Carpet & Fine Floors is closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the Novel Coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The wellbeing of our customers and employees is of paramount importance.

Our Commitment to Cleanliness

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our customer and employees. On a daily basis, the Roberts Carpet team at our 10 showrooms located in the Greater Houston Area are vigorously working to ensure that we meet the latest guidance on hygiene and cleaning. Our health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand-washing hygiene and cleaning product specifications in the showroom and common area cleaning procedures.

Cleaning Products and Protocols

All Roberts Carpet & Fine Floor showrooms utilize cleaning products and protocols which are effective against viruses. With that, we’ve reinforced our existing showroom cleaning procedures with team members and are focusing on:

  • High-Touch Items: We’ve increased the frequency of cleaning and disinfecting in high-touch items, with focus on product sections including product boards and samples as well as checkouts areas.

  • Public Spaces: We’ve increased the frequency of cleaning and disinfecting in public spaces, with a focus on countertops, desks, chairs, and door handles.

  • Restrooms: We've increased the frequency of cleaning and disinfecting in-store restrooms. 

Centers for Disease Control and Prevention 

It is our privilege to serve you and your family and thank you for your trust. We remain committed to doing our very best to care for you, our team members and the community during this evolving situation. For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.